New Economy Excellence Series, New Economy Emotion: Engaging Customer Passion with e-CRM
- Author
- Alfredo Zingale, Matthias Arndt
- Language
- English
- Edition
- 1
- Year
- 2001
- Page
- 256
- ISBN
- 0470841354,9780470841358,9780470845486
- File Type
- pdf
- File Size
- 8.9 MiB
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