The call center dictionary: the complete guide to call center & customer support technology solutions
- Author
- Madeline Bodin, Keith Dawson
- Publisher
- CMP Books; Distributed to the book trade in U.S. and Canada by Publishers Group West
- Language
- English
- Edition
- [Rev. ed.]
- Year
- 2002
- Page
- 233
- ISBN
- 9781578200955,1578200954
- File Type
- pdf
- File Size
- 2.5 MiB
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