Electronic Customer Care: Die Anbieter-Kunden-Beziehung im Informationszeitalter
- Author
- Dr. Andreas Muther (auth.)
- Publisher
- Springer-Verlag Berlin Heidelberg
- Language
- German
- Edition
- 3
- Year
- 2001
- Page
- 155
- ISBN
- 978-3-642-62533-6,978-3-642-56593-9
- File Type
- pdf
- File Size
- 37.2 MiB
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