Collaborative Customer Relationship Management: Taking CRM to the Next Level

Author: Alexander H. Kracklauer, D. Quinn Mills, Dirk Seifert (auth.), Prof. Dr. Alexander H. Kracklauer, Prof. D. Quinn Mills, Prof. Dr. Dirk Seifert (eds.)
Publisher: Springer-Verlag Berlin Heidelberg
Language: English
Edition: 1
Year: 2004
Page: 276
ISBN: 978-3-642-05529-4,978-3-540-24710-4
File Type: pdf
File Size: 2.2 MiB

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