Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality
- Author
- Evangelos Grigoroudis, Yannis Siskos (auth.)
- Publisher
- Springer US
- Language
- English
- Edition
- 1
- Year
- 2010
- Page
- 308
- ISBN
- 978-1-4419-1639-6,978-1-4419-1640-2
- File Type
- pdf
- File Size
- 4.2 MiB
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