Employee Identity in Indian Call Centres: The Notion of Professionalism (Response Books)
- Author
- Ernesto Noronha, Premilla D'Cruz
- Publisher
- Sage Publications Pvt. Ltd
- Language
- English
- Year
- 2009
- Page
- 199
- ISBN
- 8132100794,9788132100799
- File Type
- pdf
- File Size
- 1.1 MiB
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