Customer care excellence : how to create an effective customer focus
- Author
- Sarah Cook
- Publisher
- Kogan Page
- Language
- English
- Edition
- 5
- Year
- 2011
- Page
- viii, 278 p. : ill
- ISBN
- 9780749453510,978-0-7494-5066-3,9780749462574,0749462574,0749453516
- File Type
- pdf
- File Size
- 1.4 MiB
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