Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition
- Author
- Michael Milakovich
- Publisher
- Auerbach Publications
- Language
- English
- Edition
- 2
- Year
- 2005
- Page
- 432
- ISBN
- 0849338190,9780849338199
- File Type
- pdf
- File Size
- 1.6 MiB
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