Complex Service Delivery Processes - Strategy to Operations
- Author
- Harvey, Jean
- Publisher
- American Society for Quality (ASQ)
- Language
- English
- Edition
- 2nd Edition
- Year
- 2011
- Page
- 446
- ISBN
- 978-1-62198-316-3,978-0-87389-800-3
- File Type
- pdf
- File Size
- 5.1 MiB
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