Customer Experience: Forum Dienstleistungsmanagement
- Author
- Manfred Bruhn, Karsten Hadwich (auth.), Manfred Bruhn, Karsten Hadwich (eds.)
- Publisher
- Gabler Verlag
- Language
- German
- Edition
- 1
- Year
- 2012
- Page
- 512
- ISBN
- 978-3-8349-4000-1,978-3-8349-4001-8
- File Type
- pdf
- File Size
- 7.9 MiB
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