Achieving Patient (aka Customer) Experience Excellence: Lessons From a Successful Cultural Transformation in a Hospital
- Author
- Rhonda Dishongh, Qaalfa Dibeehi, Kalina Janevska, Gregory D. Erickson
- Publisher
- Productivity Press,CRC Press
- Language
- English
- Edition
- 1
- Year
- 2013
- Page
- 137
- ISBN
- 978-1-4665-8313-9,978-1-4665-8308-5
- File Type
- pdf
- File Size
- 2.6 MiB
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