Call Centres and Human Resource Management: A Cross-National Perspective
- Author
- Stephen Deery, Nicholas Kinnie (eds.)
- Publisher
- Palgrave Macmillan UK
- Language
- English
- Year
- 2004
- ISBN
- 978-1-349-51162-4,978-0-230-28880-5,59603-10-13-9
- File Type
- pdf
- File Size
- 1.6 MiB
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