The DNA of Customer Experience: How Emotions Drive Value
- Author
- Colin Shaw (auth.)
- Publisher
- Palgrave Macmillan UK
- Language
- English
- Year
- 2007
- ISBN
- 978-1-349-35237-1,978-0-230-21081-3
- File Type
- pdf
- File Size
- 2.0 MiB
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