The path to profitable measures : 10 steps to feedback that fuels performance

Most managers suffer from data glut – and information famine. The constant stream of reports, emails, phone calls, and meetings usually fails to provide the feedback busy people need to make rapid and meaningful decisions. Most managers would love to cut through the clutter and see true results. However, they are usually victims of information systems that have evolved over time without careful thought. The result is floods of reports and reviews – with only trickles of meaningful information and useful feedback.
The Path to Profitable Measures teaches 10 simple steps to turn your information flood into meaningful feedback for you and your work team.
Benefits:
Author Mark Morgan explains how to design and tailor your unique set of indicators – your Scorecard - to match your goals and responsibilities. Developing and using your own Scorecard leads to better feedback and better business results.