Surprise! : the secret to customer loyalty in the service sector
- Author
- Magnini, Vincent P
- Publisher
- Business Expert Press
- Language
- English
- Edition
- First edition
- Year
- 2015
- Page
- 180
- ISBN
- 1631571028,978-1-63157-102-2,978-1-63157-103-9,1631571036
- File Type
- pdf
- File Size
- 1.6 MiB
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