The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry
- Author
- Robert Spector, Patrick D. McCarthy
- Publisher
- Wiley
- Language
- English
- Edition
- 2
- Year
- 2012
- Page
- 240
- ISBN
- 1118076672,9781118076675
- File Type
- pdf
- File Size
- 1.3 MiB
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