Customer service in health care : a grassroots approach to creating a culture of service excellence
- Author
- Baird, Kristin
- Publisher
- Health Forum, Jossey-Bass
- Language
- English
- Year
- 2000
- Page
- 162
- ISBN
- 9781119020318,111902031X
- File Type
- pdf
- File Size
- 8.0 MiB
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