Customer Sense: How the 5 Senses Influence Buying Behavior

Customer Sense: How the 5 Senses Influence Buying Behavior

Author
Aradhna Krishna
Publisher
Palgrave Macmillan
Language
English
Year
2013
Page
xpv+186
ISBN
023034173X, 9780230341739
File Type
pdf
File Size
1.4 MiB

An insightful look at how touch, taste, smell, sound, and appearance effect how customers relate to products on a sensory level, and how small sensory changes can make a huge impact. Customer Sense describes how managers can use this knowledge to improve packaging, branding, and advertising to captivate the consumer's senses.

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