Small Business: Production/Operations Management

This text is concerned with the Production/Operations function in small businesses. While the POM function is a key area of management in any business it is of paramount importance in a smaller firm. Small Business: Production/Operations Management addresses the essential managerial tasks within the POM area. It features a review of small business problems and discusses the responsibilities embodied in the POM task - production/operations processes, the choice of process and the compromises involved in that choice. In addition Terry Hill addresses the key issues of capacity, purchasing, design and marketing of products and services, inventory payment systems and employee policies. In common with other titles in the Macmillan Small Business series, Small Business: Production/Operations Management will be useful for practitioners as well as for students of small business.