The management compass: steering the corporation using hoshin planning

Formulate The Challenge: Align The Organization's Goals With Changes In The Environment -- Sharpen The Focus: Select The Vital Few Breakthrough Objectives -- Create A Company-wide Plan Of Attack: Align People, Activities, And Resources Behind Those Things That Matter Most To The Organization -- Control The Plan: Align Daily Activity With The Plan -- Conduct The Hoshin Audit: Channel Local Lessons Upward To Inform Future Plans -- Create An Integrated Quality Management. Michele L. Bechtell.