Designing Better Services : A Strategic Approach from Design to Evaluation
- Author
- Foglieni, FrancescaMaffei, StefanoVillari, Beatrice
- Publisher
- Springer International Publishing
- Language
- English
- Year
- 2017
- Page
- 120
- ISBN
- 978-3-319-63179-0,3319631799,978-3-319-63177-6
- File Type
- pdf
- File Size
- 2.5 MiB
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