101 Ways to Improve Customer Service : Training, Tools, Tips, and Techniques
- Author
- Ukens, Lorraine L., Team-ing & Success, Glen Arm, Maryland
- Publisher
- John Wiley & Sons
- Language
- English
- Edition
- 1st edition
- Year
- 2007
- Page
- 400
- File Type
- epub
- File Size
- 546.6 KiB
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