品管部工作指南

This book makes detailed interpretation to the basic knowledge that should be learned by the QC personnel in charge and staffs which includes the design of QC department, the basic work undertaken by the QC department, quality inspection management, control procedure of nonconforming products, application of GBT 2828.1 sample test, Supplier quality management, PPAP, Process quality control, measuring instruments and laboratory management, customer service quality management, internal quality audits and management reviews and quality improvement management, etc. and is attached with numerous practical cases while making theoretical description. It also makes practical description on how to increase the impact, how to earn the belief of the seniors, how to get the support of the peer, how to obtain the respect of the subordinates, how to manage performance management well for quality managers which are greatly helpful to improve the capacity of the persons in charge of quality. With these knowledge and understanding of the cases, the readers will have a sound foundation as a quality controller to work it out.