- Author
- Philip B. Crosby
- Publisher
- Signet
- Language
- English
- Year
- 1980
- Page
- 288
- ISBN
- 0451625854,9780451621290
- File Type
- File Size
- 9.8 MiB
A best-selling promoter of "Quality" programs for businesses presents a case study showing how the ITT corporation saved $720 million dollars by adhering to his quality concepts. Reissue.
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