Effective Complaint Management: The Business Case for Customer Satisfaction
- Author
- Bernd Stauss, Wolfgang Seidel
- Publisher
- Springer International Publishing
- Language
- English
- Edition
- 2nd ed.
- Year
- 2019
- Page
- IX, 495
- ISBN
- 978-3-319-98704-0,978-3-319-98705-7
- File Type
- pdf
- File Size
- 20.9 MiB
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