Kottler, an author, counselor, supervisor, and educator, enumerates ideas, behaviors, strategies, methods, and interventions of exceptional counselors that increase professional effectiveness and personal satisfaction. They include admitting when one is lost, understanding that theories are flexible frameworks, developing one’s own voice, assessing and diagnosing in different ways, using deep listening, taking into account the context and culture, dealing with challenging clients, understanding that boundaries are opaque and permeable, understanding deception, knowing when to use techniques, using advanced techniques, employing creativity and alternative modalities, and recovering from mistakes and learning from failures. Annotation ©2017 Ringgold, Inc., Portland, OR (protoview.com)
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