Sales Success Handbook

The Mcgraw-hill Professional Education Series These Quick Reads, Based On Mcgraw-hill Bestsellers, Are Designed To Meet The Needs Of Busy People. Titles In The Series Focus On Each Book's Main Themes And Action Ideas, Reduced To A Manageable Page Count For On-the-go Readers. A Six-step Program For Hearing And Understanding Customers' Needs, And Then Selling Solutions Instead Of Products.