Service Management: An integrated approach
- Author
- Mr Bart Van Looy, Paul Gemmel, Roland Van Dierdonck
- Publisher
- Pearson
- Language
- English
- Edition
- 3
- Year
- 2013
- Page
- 544
- ISBN
- 027373203X,9780273732037
- File Type
- pdf
- File Size
- 5.9 MiB
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