Business English

Key features: the target group, which is a group of adult learners, shouldfind the activities in the book interesting, useful andchallenging. Key communication functions and language inputs are presentedthrough activities ranging from individual work to group and pairwork. The tasks in the book, which focus on meaning rather than onform, have been designed to maximize learning opportunities. The activities are suitable for heterogeneous classes: thechallenge level can be easily raised or lowered to suit differentlearner groups. The help zone gives students enough support to successfullyperform the tasks. There is plenty of variety in the activities to ensuresustained interest levels: role plays, games, simulations,discussions, and awareness-raising tasks. The activity based instruction the book supports should helpteachers transform their english classroom into a learner-centredclassroom. The reading and listening texts in the book perform twomajor functions. They help students acquire the sub-kills ofreading and listening, and they provide valuable tips on effectiveworkplace communication. Pitched for students and professionals who want to enhancetheir language and communication skills to higher levels companion audio cd table of content: unit 1: winning resumes unit 2: group discussions unit 3: first day at work unit 4: getting to know your team unit 5: effective telephone skills unit 6: effective meetings unit 7: breaking bad news unit 8: videoconferencing unit 9: handling complaints unit 10: persuasive messages unit 11: negotiations unit 12: public speaking and presentation skills