The Nordstrom way to customer service excellence the handbook for becoming the ''Nordstrom'' of your industry
- Author
- Spector, RobertMcCarthy, Patrick D
- Publisher
- John Wiley & Sons
- Language
- English
- Edition
- 2nd edition
- Year
- 2012
- ISBN
- 9781118076675,9781118222669,9781118236536,9781118243091,1118222660,111823653X,1118243099
- File Type
- epub
- File Size
- 856.7 KiB
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