Change brings stress and stress brings conflict. If ever there was a time we needed to understand workplace conflict, it's now. The Essential Workplace Conflict Handbook explores workplace dynamics and draws on real examples of conflict as it helps readers understand
What's changing in today's workplaces How to find the right solution for the right problem Their personal conflict style and how to work with it The importance of listening How to create options to solve conflicts What happens when disruptive behavior gets out of control Managed correctly, conflict can be a positive source for innovation and creativity. Positive interactions are critical to successful workplaces around the glove. The Essential Workplace Conflict Handbook gives readers confidence and provides organizations a plan for fostering tension-free workplaces.
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