Zufriedenheitsorientierte Steuerung des Customer Care: Management von Customer Care Partnern mittels Zufriedenheits-Service Level Standards
- Author
- Maxie Schmidt (auth.)
- Publisher
- Gabler Verlag
- Language
- German
- Edition
- 1
- Year
- 2008
- Page
- 402
- ISBN
- 9783835009172,9783834996411
- File Type
- pdf
- File Size
- 1.5 MiB
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