The Customer-Driven Organization: Employing the Kano Model
- Author
- Lance B. Coleman Sr. (Author)
- Publisher
- Productivity Press
- Edition
- 1
- Year
- 2015
- ISBN
- 9781482217100,9781482217117,9781138438224,9780429255885
- File Type
- pdf
- File Size
- 6.3 MiB
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