Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone
- Author
- Stephen Coscia (Author)
- Publisher
- CRC Press
- Edition
- 5
- Year
- 1999
- ISBN
- 9781578200467,9781482280661,9781138412224,9780080948799,9780429079559
- File Type
- pdf
- File Size
- 13.5 MiB
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