Service Operations Management: Improving Service Delivery
- Author
- Clark, GrahamJohnston, RobertShulver, Michael
- Publisher
- Pearson Education Limited
- Language
- English
- Edition
- 4th ed
- Year
- 2012
- Page
- 489
- ISBN
- 9780273740483,1931931941,3193203203,0273740482,9780273740490,0273740490
- File Type
- pdf
- File Size
- 7.8 MiB
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