The One Minute Apology: A Powerful Way to Make Things Better
- Author
- Kenneth H. BlanchardMargret McBride
- Publisher
- William Morrow
- Language
- English
- Year
- 2003
- Page
- 128
- ISBN
- 0688169813,9780688169817
- File Type
- pdf
- File Size
- 446.8 KiB
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